FAQ
Here you will find the most frequented doubts people may have when purchase at our website. Hopefully you will find an answer to all your questions in this page, however if you have any other question please do not hesitate in contact us at info@sarahmaier.store.
PURCHASES AND PAYMENTS
Can I buy without registering as a user?
Is it safe to shop at Sarah Maier Store?
How can I use a promotional code?
Can I change the color/size of my order?
Can I cancel my order?
What forms of payment are available?
Is it safe to pay at the Sarah Maier Store?
In which currencies can I pay for my purchases?
SHIPPING, EXCHANGES AND RETURNS
What is the shipping cost?
Europe - shipping costs are free.
Other regions- The amount will be informed in the checkout process, before completing your order, and depends on the final destination and weight of your order.
How long does it take for my order to be delivered?
All our orders are shipped the same day or the next day depending on whether the order is placed before or after 12pm. After shipment, the delivery time depends on the final destination:
Portugal and Spain: 1 to 2 business days for mainland, 2 to 3 business days for the islands.
European Union: about 5 working days.
Rest of the world: from 7 working days not including customs clearance time.
Can I return my order?
How can I return my order?
Rua das Corgas, 185
4520 -307 Fornos - Santa Maria da Feira
Portugal